Terms & Conditions

Last Updated: June 01, 2025

Thank you for visiting Ancient Paws, INC. and for reviewing these Terms of Use and Conditions of Sale. These Terms describe the rights and obligations that apply when you use our website, www.ancientpaws.com, and purchase our products.

  1. This is a Contract
    These Terms of Use ("Terms"), along with our Privacy Policy and Shipping & Returns Policy, form a legally binding agreement ("Agreement") between you and Ancient Paws, INC. ("Ancient Paws," "we," "us," or "our"). This Agreement governs your use of our website and any products or services offered through it. By accessing the website or making a purchase, you agree to be bound by these Terms.

THIS AGREEMENT INCLUDES AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER. PLEASE READ SECTION 19 CAREFULLY.

  1. Website Use
    By using our website, you confirm that you are at least the age of majority in your jurisdiction and have legal authority to enter this Agreement.

  2. General Conditions and Restrictions
    All content on our website is protected by copyright and trademark laws. You agree not to use the website or our products for any unlawful purpose, including but not limited to hacking, harassment, or unauthorized distribution.

  3. Personal Information
    Your submission of personal data is governed by our Privacy Policy, available at www.ancientpaws.com/privacy.

  4. Accuracy of Information
    We do our best to provide accurate information but cannot guarantee it. We reserve the right to correct errors and cancel orders if necessary.

  5. Modifications to Website and Prices
    We may update, change, or discontinue any part of our website or product offerings without notice. Product descriptions and prices are subject to change.

  6. Order Placement and Acceptance
    Orders are not binding until accepted and paid in full. We may cancel or limit quantities at our discretion.

  7. Shipping
    Orders typically ship via USPS or UPS Ground. Please refer to our Shipping & Returns Policy for details.

  8. Returns
    Returns are accepted for unused products only. For full return instructions, please visit our Shipping & Returns Policy at ancientpaws.com/pages/shipping-returns.

  9. Subscriptions
    If you enroll in a product subscription, you authorize recurring charges to your payment method. You may cancel at any time by emailing info@ancientpaws.com.

  10. Intellectual Property
    All trademarks, logos, and service marks are the property of Ancient Paws. You may not use them without permission.

  11. Submitted Content
    Any content or materials you submit (e.g., reviews, testimonials) may be used by us without compensation. You represent that you own or have rights to submit such content.

  12. Social Media
    Your interactions with our social media accounts are governed by the respective platforms’ terms and our Social Media Policy.

  13. Third-Party Links
    Our site may include links to other websites. We are not responsible for the content or privacy practices of third parties.

  14. No Medical Claims
    Our products and content are not intended to diagnose, treat, cure, or prevent any disease. Consult a veterinarian before use.

  15. Disclaimer of Warranties
    All products and services are provided "AS IS" without warranties of any kind. Use is at your own risk.

  16. Limitation of Liability
    To the maximum extent permitted by law, Ancient Paws shall not be liable for any indirect or consequential damages. Our total liability shall not exceed $500 or the amount you paid us in the past month.

  17. Indemnification
    You agree to indemnify and hold harmless Ancient Paws and its affiliates from any claims arising from your use of our website or products.

  18. Dispute Resolution
    All disputes must first be attempted to resolve through informal negotiation. If unresolved, disputes will be submitted to binding arbitration under the American Arbitration Association rules in California. You waive the right to jury trial and class actions.

  19. Severability
    If any provision of this Agreement is found unenforceable, the remainder shall remain in effect.

  20. Entire Agreement
    These Terms constitute the entire agreement between you and Ancient Paws regarding your use of our website and products.

  21. Contact Us
    Ancient Paws, INC.
    1011 El Solyo Heights Dr.
    Felton, CA 95018
    info@ancientpaws.com