Shipping & Returns

All orders are processed within 1 business day and shipped via USPS or UPS Ground. Once your order is processed, please allow 3–5 business days for delivery, depending on your location. You'll receive tracking information as soon as your order ships so you can follow it every step of the way. We are committed to getting your order to you quickly and safely.

We gladly accept returns on unused products within 30 days of purchase. If the item is returned in its original, unused condition, you'll receive a 100% refund—no questions asked. As a small business focused on delivering high-quality products, we’re unable to offer refunds for used items or cover return shipping costs. Unfortunately, some people have taken advantage of generous return policies, and we simply don’t have the margins to absorb those losses. We appreciate your understanding and support with helping dogs live a healthier and happier life.